Digital transformation of parcel depots

Parcel volumes have doubled in the last six years. Parcel recipients expect transparent and fast information from modern service providers. A logistics company faces the challenge of digitising its delivery processes and increasing the efficiency of its operations.


  • Package volume increases by approx. 5-7 % per year
  • Ø 8 million data records have to be processed per day in numerous use cases
  • Non-standardised, analog processes

Result & customer benefit

  • Development of an app ecosystem and digitisation of 120 analog processes
  • Time-to-market of 70 days for the first MVP
  • Time savings through decision-relevant information at a glance
  • Accurate evaluation and analysis of effectiveness
  • Employee satisfaction through intuitive applications
  • Scalable platform with cloud technology




Delivery process


since 2018

Project scope

2 Scrum teams

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Dennis Meyer

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